Can you someone point me to the wiki in regards to removing and restoring a hub. I also have Z-wave devices that will be part of the restoration. I do have the full backup service. The present hub has a failed Zigbee Radio and has been confirmed to be defective.
Is this what you're looking for?
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Please note that the above link assumes that you had an active Hub Protect service enabled on failed hub. In absence of Hub Protect service, you can save a local backup from the failed hub, then restore it on the new hub. Without Hub Protect, you will need to reset/exclude then include every Z-Wave device and reset/pair every Zigbee device. Hub settings, rules, custom drivers and apps are restored with the local backup.
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I do have 'Hub protect service enabled'. The hub is functional just the Zigbee radio is not working and turned off.
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Once I migrate how do I transfer my hub protect service to the new hub?
Please send me a message and we will transfer it for you.
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Great. I am getting ready to go to Bahamas shortly.
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