Repeated Error Message

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1

I'm seeing this in my logs pretty consistently. Anybody else?

2020-08-06 10:25:55.466 am infoHallway_Motion is active

app:792020-08-06 10:25:51.699 am errorError making Call to Alexa message gateway: {"header":{"namespace":"System","name":"Exception","messageId":"ASRLS_57496320-56d2-4d2b-9b22-cdb2b789859e_1596723951033.0..ASRLS_57496320-56d2-4d2b-9b22-cdb2b789859e_1596723951033"},"payload":{"code":"INTERNAL_SERVICE_EXCEPTION","description":"AlexaDeviceStateStoreService returned an HTTP 503 Service Unavailable error. Please engage the AlexaDeviceStateStoreService owner to verify if their VIP is spilling over and/or there are no hosts behind the VIP."}}

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2

Seeing the same thing on my end.

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3

Me three. The error is being generated by the Amazon Echo app. Alexa commands are working fine.

Tagging @bcopeland.

Screen Shot 2020-08-06 at 11.47.16
Screen Shot 2020-08-06 at 11.47.161692×162 51.2 KB

4

Same here, Alexa commands working fine.

Screen Shot
Screen Shot2719×987 590 KB

Edit: and no, I'm not going to spend time with Amazon Alexa tech support to report this. I spent TWO HOURS chatting with a sequence of 12 different Alexa techs last Saturday when all Lutron devices went offline in the Alexa app integration only (of course, Hubitat and HomeKit and Lutron app still worked) after working fine for months. Troubleshot it enough before initiating the chat to satisfy me that it was something at Amazon's end, took me 2 hours to convince the succession of techs to finally just let me turn in a problem report and be done with it (which is what I requested in the initial chat message). Yesterday morning it fixed itself with no changes at my end.

5

I am seeing the same thing as well. There were at least 2 batches I saw, 1 around 9pm on the 5th and 11am on the 6th. It's been quiet since 11:22am.

At least I'm not alone so I know it's not something I did. :slight_smile:

6

Yea, I suspected it was a timeout to their server issue.

7

I'm no longer seeing this error. What about everyone else?

8

Knock on wood, it's been quiet since yesterday morning, so it must've been corrected on the their end.