danabw
April 9, 2024, 3:43am
5
33, 38, and 39 should all be removable via the Hubs built-in ghost removal tools. Basically the "Refresh" and "Remove" options on the Z-Wave details page.
Simple first steps - try these first
If a Discover button appears for a partially included device, selecting that button can allow a device to successfully complete joining the Z-Wave mesh.
Shut down the hub and restart it to force restarting of the Z-Wave radio - this can help w/ghost issues:Settings menu. not at the hub as the hub connection can be a little fragile, at least on some C-7 hubs) to completely remove power from your hub after it's shut down.
Using the hub's built-in ghost removal tools @jtp10181 of best way to use the hubs built-in ghost removal tools. Try these tools first before trying Ghost removal with a UZB stick:
Click Refresh on the device ONCE, wait for the page to refresh. The Remove button should then appear. Click Remove ONCE. Again, wait. May want to have logs open while doing this as well.
Sometimes it takes multiple tries of the Refresh button to get the Remove button to appear. Try to be patient and NOT click Refresh furiously. If you start getting "Zwave busy" error messages in your logs, power down and reboot again.
It is common for it to take multiple tries at the Refresh/Remove buttons to remove a ghost, give it at least five or six attempts before assuming it's not going to work. Shutting down/restarting between successful removals can also help.
From some anecdotal evidence, removal of a ghost device may be more successful if the device the ghost was created from is disconnected from power while you're trying to remove the ghost. If it's a plug, you can unplug it. If it's a switch and has an air-gap, pull the air gap. You can also flip a circuit breaker to temporarily remove power from a mains powered device. May not help, but an option you can consider.
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