Remote Admin says i have a sub, but asks me to buy a sub?

If I open up the app and ask to go to the remote admin, for some reason it gives me this .

If I hit the hamburger on the top right, and then select "Registered Hubs"

I get a list of hubs, and I can select "Go to remote admin"

not sure why this is happening, I do have other hubs, but none of them are on Hub protect and Remote admin. I assumed that it should just go right to this one since it's the only one that shows it has an active sub.

TIA.

Closing duplicate topic to eliminate confusion; feel free to continue discussion at: