Reliability of "compatible" locks

I saw this post today and I am curious.

Does the Kwikset 914 lock have a swap out module chip too?

My 914 is currently a Zwave lock but I wouldn't mind testing it with Zigbee to compare between the two modules.

I went on Ebay and did a search for "Zigbee kwikset module" but none came up then I noticed several mention of Amazone Convert Zigbee module in this thread.

This Amazon module will convert my Kwikset 914 into a Zigbee wave without having to use the Amazon's cloud feature and still can be controlled via Hubitat?

Thank you

Yup, all the kwikset locks that have zigbee or z-wave have interchangeable chips. (Although I feel like there might have been a weird Control4 version or something floating around.) Don't worry about that though. If you have a zwave 914 and buy a zigbee convert, you'll be able to easily swap the chips and re-pair it to Hubitat.

The Kwikset Convert lock is just a standard ZigBee lock, without the external keypad. No cloud required.

I guess I've been lucky. I have two Zwave Kwikset locks and they have been reliable with both Wink and Hubitat (just probably jinxed myself). They are a little slow but do respond to direct commands as well as part of automations to lock/unlock on gefencing rules as well as lock on "goodnight" rule. I suppose if they get temperamental, harvesting the ZigBee module from the Kwikset Convert on Amazon is a good option.

1 Like

I just left all 5 of my Zwave Schlage locks on Smartthings and used Hubconnect to import them into Hubitat. No issues at all this way even though the entirety of my Zwave mesh is on HE and the only devices left on ST are the locks and the ADT door sensors.

Now I think I understand.

The Amazon Convert Smart Lock is an actual completed functioning lock but no keypads on it so if I wanted to try the ZIgbee out then one way is to buy that lock and take it apart to pull the module out of it then put it in my Smart Lock with the keypad? The second way is to find the module itself but I looked all over and it seem everyone is out of Zigbee module.

I wonder if i buy this lock and swap modules with my lock then I can use this lock like on the backdoor where it don't see much traffic and still can control it from Hubatit?

When I installed the lock on my door, I didn't see a module similar I saw online picture. Would it be inside a housing and I would need to take apart the housing to swap it out?

Thanks for info!

The module in the Convert is easy to remove and it should plug straight into your lock. They are pin compatible with the Zwave locks. Really quick and easy to do.

2 Likes

That is exactly it.

Yes, if you open the housing, the chip is right next to the battery compartment.

1 Like

I think I know what your talking about now.

I think I saw something like a card which would be pulled upward just like the battery compartment?

It behind the cover with the A button on it right? I just pull the battery out then pull the card upward but there are no screws to remove first?

Yup!

This is exactly what I did. Worked perfectly.

I wish I would've done this with Wink and kept my Wink 2 hub! It has been nothing but issues with locks since moving to Hubitat!

If "done this" refers to using HubConnect, that approach wouldn't work. HubConnect only works for HE to HE and HE to ST integrations.

My locks were mostly ok on HE, but the occasional z-wave glitches compelled me to swap them out for Yale zigbee locks, which have been flawless.

1 Like

Per the above, I have the following two locks that gave me pain on both Wink and HE initially;

  1. BE469 CA (2018) - Firmware: MAIN_8.0
  2. BE469 ZP CEN 716 (2019) - Firmware: 0.10.9

And the following has gotten me into a state where they work perfectly;

  1. Work on your mesh health (in my case I installed two aeotech z-wave range extenders between my hub and door, which has also helped other devices)
  2. Let it settle for a week (or more than 2-3 days). I kept getting frustrated and tweaking things. It wasn't until I left it alone for a week that things were then 100% reliable.
2 Likes

I fought with the Schlage BE469 series of locks for years. It is not just an issue on the HE system. I had 6 of them on Iris and they never functioned properly during the 5 year period that I was using Iris. Rules that had two locks in it would fail to operate about 70% of the time. Rules that had 3 or more locks, would fail to operate the locks 100% of the time. They also would exhibit all of the problems that folks are complaining about here. I think the faulty firmware explanation is valid. When I moved from the house where we had these locks installed, I left them. I started over with Kwikset Zigbee locks for the most part but I do have 2 Z-Wave Plus Kwikset locks that have functioned properly 100% of the time. I just wanted to dispel the rumor that only HE has a problem with these locks. You can also see complaints about them in the SmartThings forum. Some devices are just problematic.

5 Likes

I used my three BE469 locks on Wink for over a year with no issues and have had nothing but issues with HE. I moved them over to SmartThings last night and they work flawlessly so far. Instantaneous lock/unlock and accurate lock status reporting. Not sure why HE can't reproduce with Wink and ST have done with these locks since so many people have reported issues.

To be fair here, both Wink and ST have had access to these devices for 6 or more years and have been able to work directly with Schlage. Many people have also reported great success with these locks as well. I have only had one for a short while and, at least in my situation, it has been flawless. Since it isn't everyone that has problems with HE and both Wink and ST users have also reported issues with Schlage, it may come down to the variances experienced in peoples homes.

2 Likes

To be fair, there are lots of people with Wink who have issues with Schlage locks. While a particular combination of firmware and repeaters allowed your lock to work with Wink but not Hubitat, this isn't everyone's experience with Wink.

Very true. And yet, there are plenty of folks whose BE469 locks suffer from similar issues when used with Wink.

2 Likes

I do think environment, firmware, etc. come into play but in my case I have had major troubles with HE and Schlage locks and zero with Wink (Hub 2) and SmartThings. My closest lock sits within a few feet of my HE hub yet it still has issues.

I'm sure there are users with experiences on both sides of the fence and unfortunately mine has been terrible with Schlage and HE. It looks like the Wink Reddit posts were 2-3 years old in most cases. It's unfortunate that we wouldn't be in a better situation than we were with smart hubs 3 years ago including making newer hubs backwards compatible for older hardware.

My locks aren't as old as these posts and have newer firmware on my BE469s so it's not an exact comparison but you would expect something that is/was listed as compatible to work and work well especially if it's for devices that are only 2-3 years old from original manufactured date.