[RELEASE] Z-Wave Firmware Updater

bon · February 15, 2021, 1:35am

Tried to update an Aeotec ZW132-A (US version of dual nano switch with energy reading).
Extracted firmware using instructions above from exe in zip file linked here: (ZW132) Dual Nano Switch with energy reading V3.02 firmware update. : Aeotec Help Desk

Used built-in firmware updated in C7 hardware, and got Device Firmware Updater ERROR: The device was unable to receive the requested firmware data without checksum error.

Not sure if I got the wrong part of the firmware from the file, or if it's because I have the device included in non secure mode.

Is there a way to do a checksum verification on the FW file before trying to flash it?
Any way to switch to secure inclusion without digging the device out of the back of the switch box and pushing the button?

672southmain · February 15, 2021, 2:00am

No. Security pairing happens at inclusion only.

I’ve never been able to do updates with the firmware updater if paired securely, but have been able to do it if paired without security.

Have done it on other Aeotec and Zooz devices, but not ZW132.

bon · February 15, 2021, 2:36am

Ok, so I probably just extracted the firmware incorrectly. Any good tips on this? I followed the instructions earlier in the thread, bit don't know how to verify without just sending it to the device.

juliandom · February 16, 2021, 2:46pm

@bcopeland thanks for the great insights in this thread. I'm trying to update some old Aeotec Nano Shutters (US version), and tried to extract the binary file myself. Nevertheless, I don't get just 1 .bin file, but 3.... which one should I use? or should I update one by one in order?

ZW141_Nano_Shutter_US_A_V3_04_1_3.bin
ZW141_Nano_Shutter_US_A_V3_04_1_16.bin
ZW141_Nano_Shutter_US_A_V3_04_2_3.bin

BTW, do we still need to convert to hex? because I noticed that the firmware updater app does support .bin files.

Thanks in advance

bon · February 17, 2021, 5:23pm

Ok - tried a few times to extract and update firmware from here: https://aeotec.freshdesk.com/helpdesk/attachments/6120512642

The examples above all have the firmware filename starting on a new line - where do I cut off in this case?:

juliandom · February 19, 2021, 4:30pm

Does anyone know which binary I should use? I'm afraid to brick my devices. Also, I'm actually using the built-in firmware updater... so I was wondering if these .bin files are safe to use with that one.

bon · February 21, 2021, 7:07pm

I'd guess they're different versions (4.1.3, 4.1.16, 4.2.3). Try to find a changelog to see if this is right.

juliandom · February 24, 2021, 9:51pm

Ok, I just converted them to intel hex format, as I read somewhere in this thread that updating using hex files had more validation to avoid bricking the device (I don't know if that's still true, or from an older version of the updater).
I tried upgrading to all 3 versions, but after it transfers the firmware to the device, I always get a Device Firmware Updater: ERROR: Insufficient memory error message, and the device is not upgraded.

Do you know why this is?

I'm trying to upgrade 2 Aeotec Nano Shutter (US version) from firmware 2.02 to any of those 3 versions I shared above. Both of them fail in the same way. I'm using the built-in "Device Firmware Updater" app.
Looking at the logs, I see messages like this:
FirmwareMdReport(manufacturerId:134, firmwareId:909, checksum:33533, firmwareUpgradable:false, numberOfTargets:0, maxFragmentSize:20, firmwareIds:[], hardwareVersion:null)

juliandom · March 3, 2021, 5:46pm

Any ideas on how to troubleshoot/workaround this "insufficient memory" error?

waterboysh · March 5, 2021, 4:49am

Can this update a device using a GBL file? Zooz sent me a GBL file instead of an OTZ file like they've done in the past. This is for a Zen77. This is what I got in the log.

C-5 Hub btw, so no S2 involved.

EDIT: I'm using the zwaveFirmwareUpdater. Should I try zwaveBinaryUpdater?

EDIT2: After searching this thread for GBL I found that yes I should be using the binary updater, but I need to know what firmwareTarget to use and presumably, I need to get that info from Zooz.

bertabcd1234 · March 5, 2021, 5:00am

You will need the binary updater (or the app on a C-7 hub and then you don't need this at all) for a .GBL file, which I think is how all 700-series devices (like the new Zooz ZEN7x products) provide firmware updates now.

672southmain · March 5, 2021, 10:36am

I have used the driver version on my C-5 to update several of my Aeotec devices using .gbl files. I have also used the driver version on the C-5 to update my Zooz ZEN16 MultiRelay using .otz files.

And, I have used the app version on my C-7 to update the same devices using .otz and .gbl files.

shane1 · March 9, 2021, 2:08am

Hi - I've tried using HxD to extract but I got a checksum error loading the firmware to the device after getting to 100%.

Anyone able to extract the firmware for me from this?

https://aeotec.freshdesk.com/helpdesk/attachments/6120512640

shane1 · March 10, 2021, 1:34am

Aeotec support have stated this when I asked for the unencrypted hex update files:

Unfortunately, it is not possible for us to provide you with unencrypted .hex or .ota files.

We offer you the possibility to update your devices with a Z-Stick or other USB Z-Wave adapter and a Windows PC.

Damn - don't want to have to unlink my Z-wave gear just to update - screws everything up. I also can't seem to be able to extract the update correctly from the .exe

rob9 · March 10, 2021, 1:40am

Can you use those adapters as secondary controllers on your Hubitat network? Then, you wouldn't need to remove them from that network.

Sebastien · March 10, 2021, 2:06am

That’s what I have done and it works great. Used it to update most of my S2 Inovelli switches without having to remove them from the network.

shane1 · March 10, 2021, 3:31am

Hmmm. So do I just plug the stick into Hubitat and add as second controller? Is there a guide to do this?

Thanks,
Shane.

rob9 · March 10, 2021, 3:37am

In general, you stick it in whatever it takes to power it--not the Hubitat.

Then, you follow its instructions to pair it with the Hubitat (put the Hubitat in "discovery" mode, then trigger the stick's "include" mode, and include it).

Once you do that, it should be added as a secondary controller to the Hubitat.

shane1 · March 10, 2021, 3:50am

Thanks. So the z-stick seems to need some software on my PC to put it into inclusion mode. Any recommendations?

rob9 · March 10, 2021, 3:52am

Sorry, I've not used that stick. However, I've heard plenty of discussions about sticks--poking around with a few searches should turn some ideas up. Good luck!!