Thanks for the help. I've just come back to this and can't work out what password I need to use. I've tried the Eddi serial number and the menu password (0000) and I've tried the My Energi password. Both give an error:
Error: Cannot get property 'size' on null object
I'm sure I'm using the wrong password but have no idea how to find the correct one. How do I find the password that is associated with the hub?
Ok, let's see what we can do. Can you please PM me some screenshots of the myenergi app showing some of the functions available and we can go from there.
Trust me, I've been trying! At this point I would rather pull my own teeth out!
MyEnergi support keeps telling me that I need to request a password reset via the app log in screen which will reset my app and website password. They don't seem to have any concept of a hub password.
From what I can work out, there are 2 passwords...
The username and password that I use to login to the app and website.
The Hub password which was set when the hub was originally added to the app.
Is this correct? And if so, is it the hub password that I need?
Yes - having just tried this it's definitely the API key needed for the password, and the hub serial number needed for the username. Perhaps you could rename the fields @VeloWulf ?
To get an API key, if you've not already got one (and, to be honest, you probably don't) you need to log in and visit this URL (can't post it as I'm a new member):
myaccount(dot)myenergi(dot)com/location#products
Click on Advanced and you can generate a key (it will only show once, so copy it into a password manager or similar)
You can also find your serial number here