Woke up to this email this morning. and though I would share:
THE LIGHTIFY CLOUD SERVERS WILL BE SWITCHED OFF ON AUGUST 31st 2021
Dear LIGHTIFY User,
Unfortunately, we have to share some bad news with you today. After five years of service, we have taken the tough decision to shut-off the LIGHTFY cloud servers on August 31st, 2021.
What you need to know now:
You still have plenty of time to react. The LIGHTIFY cloud servers will be available until August 31st, 2021. Only after this date the LIGHTIFY service and support will be discontinued.
This means, that there will be no further updates and a connection to the Amazon and Google voice assistants will not be possible anymore after this date. Compatibility to newer versions of the iOS and Android operating systems can’t also be assured thereafter. However, until then you can use your LIGHTIFY system without limitations.
As the LIGHTIFY System is a cloud-based system, the majority of functions will unfortunately be lost and LIGHTIFY app control will be only very limited. Here you can find an overview of all affected functions.
What you need to do after this period:
To control your smart lights and plugs beyond August 31st, 2021, you need to fully reset your entire system. Afterwards you can simply integrate it into any other ZigBee® compatible system – like other smart lighting or smart home systems with intelligent assistants that are available on the market.
Why is OSRAM switching off the LIGHTIFY cloud servers?
The LIGHTIFY system is meanwhile technically outdated: Its performance (e.g. in respect to reaction times when controlling devices) is significantly lower compared to other systems in the market. Furthermore, the implemented ZigBee® standard is not state of the art anymore (ZigBee® Light Link and ZigBee® Home Automation instead of ZigBee® 3.0) which makes it more and more difficult to ensure compatibility to other smart home systems. The needed investments can unfortunately not be made – especially in regard to the divestment of the general lighting end-consumer business in 2016.
We post updates regularly on our website with updated FAQs.
As always, we will try to answer all your questions which can be addressed via our usual e-mail address lightify@osram.com.
Kind regards
Your LIGHTIFY Team
