Registering account on hub

Why Hubitat Elevation Ask Anything
1

Hey there, I hope someone can help me with this. My ISP has stopped providing email services and so I have to change the email address associated with the hub, which by the way was the admin address. I created a new account, got the code, but now when I go to my hubitat, no registered hub is associated with either the new address or old.

I created another account, cancelled all subscriptions, same issue. Before you ask, I do not see a registration tile on the home screen. My issue is, how do I register the hub now with a new account.

I am running a C8, everything else seems to be working fine including resolving pings.

Thank you in advance.

Caribman

2

@bobbyD

3

Sounds like you may have de-registered the hub, first. You didn't need to. If you'd like me to check what email is your hub currently registered with, send me the hub id or mac address in a private message.

6

Hi bobbyD,

Did you receive my personal message with the hub mac address?

Caribman

7

Yes, I got it. I just didn't get a chance to look until now.