Hello,
I’m having strange issue where all of a sudden, none of our iOS devices are receiving push notifications. I checked Notifications settings on iOS for all devices, as well, ensure all devices have installed the HE Mobile app. I’ve also completely removed the devices on HE Hub, removed and reinstalled HE Mobile app, re-added NEW devices, and yet still no push notifications.
I also tried changing one of the devices DNI and creating a “new” device in the mobile app, but still did not work.
What’s strange is ALL of my iOS devices are no longer receiving notifications? (In the app, it does show the test notifications I sent. It’s just doesn’t pop up in the Notification Center on any of my devices.). So strange…
Just some context. I did not migrate to new app before problem started, but I did disconnect the hub momentarily to move it to a different part of the house. And replugged back Ethernet to switch. I did triple check the current MAC and IP address associated with the hub.
Please help.
