Phone presence not updating

My wife and I both have android phones with the hubitat elevation app installed. I have them set up to detect presence within the geo fence. Her's seems to work fine but mine doesn't update until I open the app (my wife doesn't ever open the app). I looked at the event logs and her phone shows that the update is produced from the phone itself whereas mine shows it updates from the Mobile App Manager.

Any ideas on what I can do to fix this? Away never triggers unless I open the HE app which defeats the purpose of automation.

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Check permissions. Location needs to be available in the background with precise enabled.


This is what I had already. :thinking:

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How about battery in the background?

There are additional battery permissions that can be accessed by clicking on the words "Allow Background Usage" in the image above.

I have been using "unrestricted" with good results.

Mine was not working .. had to reboot phone :confused:

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Mine wasn't updating either until I restarted phone. Frustrating.

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