Well....this is an odd one.
Ive been running a C5...for years. Has always worked great.
This morning i decided to connect a c7 as i wanted to set one up here in my home, configure it then transfer to a friends house.
I added the C7 and both of them were operational.
I'm certain both were operational as i had to exclude a HSM 200 multi sensor from the C5 to connect it to the C7.
I tried adding a Jasco 40 amp switch to the C7 but after 3 or 4 tries i wasn't getting anywhere. So i decided to try and C5 and see if it would join there...but the c5 disappeared.
I keep a favorite for accessing my c5 on my browser. Didn't work..just got the skinny wheel ...then i tried find my habitat...but the only hub showing was the C7
I disconnected the c7 ( power and cat5)
Rebooted the c5..for a full 2 or 3 minutes off
Still no love.
I even rebooted my computer and made sure my wifi was off..to force everything through the same switch back to the router. No love.
The green lights is illuminated on the C5.
to make sure this wasn't a computer issue..i re connected my c7 and i can connect to it no problem.
Luckily i bought the hub protect..but id really like to try and recover the c5 and get it operational. any thoughts?
All Hubitat Hubs, from the C-3 through the C-7, have the diagnostics tool if they are running a relatively recent version of the Hubitat platform software (i.e. not the original 1.x platform.)
The C-5 and C-7 are identical, except for the Z-Wave Radio and associated software. Everything else is the same (i.e. Zigbee radio, CPU, RAM, eMMC, Ethernet, etc...)
Please try resetting the C-5 Hub's Network settings by using the small Network Reset button on the bottom side of the hub. Hold the button in for at least 7 seconds and the hub should reboot itself and attempt to obtain an IP address from the DHCP server.
Are you restoring a backup from your C5? If yes a static IP assigned via hub’s network settings might carry over and thus cause an IP conflict within your network. Believe I did this once with my hubs a while back.
The damn gremlins are at it again...this tine i cant find the new C7.
So yesterday the opposite occurred. I added a new C7. My C5 was working .
On the find my habitat page - i could see them both on my network.....as noted form the posts above - the 5 dropped off and nothing i did brought it back. But after several hard boots.....it just came back on its own
After that - both were available to me.
This morning - after playing with some devices on the C7 - i decided to move the hub closer to where im playing with the new devices added...i unplugged it and moved it to a ethernet connection - that i tested and was connected to my switch,......couldnt find it. Found only the C5
Moved it to another network connect....couldnt find it. Only the C5.
Moved it back to my office - where it worked just 20 mins earlier...still only the c5.
I powered down the c5, rebooted my router.....nada.
Tried the network reset....with the hub powered and unpowered...Nada.
I even had the C7 plugged into the same switch as the C5...literally the port directly next to it....seen the C5 but not the c7.
Going to plug it while i do something else for a while. Not sure it will help but nothing else has helped yet.
Only thing i haven't noted. Twice when i tried the mac address..it found something but still won't log on.
I can see the following message.
Found by mac address 10.0.0.30
But when i press on it - it redirects me to portal.hubitat.com...then hangs.