No response from hub

While this issue appears isolated, the next update will have enhancements around hub connectivity. The problem is not only with your network equipment, but rather somewhere in the middle. I had the same issue the other day. Usually rebooting the hub fixes the problem, but not always.

UPDATE: the next release is out. Please be sure to update to version 2.3.9.174 : Release 2.3.9 Available - #18 by gopher.ny

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