No response from hub when accessing CLOUD dashboards

No.

It's been the same reserved one since original install in Oct 2019.

FYI I just noticed that some icons wonโ€™t load properly on the iOS app.

Also it no longer communicates with Alexa. For example, Alexa always tells me the device I am trying to control is not responding.

Have you tried accessing it via Chrome or Safari? How does it look there?

Something seems to be preventing your hub from communicating with the hubitat cloud?

The portal offers a few alternative ways to try to find your hub, with the "advanced discovery" button.

Are you able to get to a screen that shows that button?

Iโ€™ve tried many devices and browsers including Safari, Chrome, Opera.

All of them either time out or say no response.

Yes.

Asking for mDNS, MAC, or IP.

Which one do you recommend?

Not sure I know what mDNS is.

Try IP address? Since you've confirmed the hub's address hasn't changed.

Ok tried by IP and it worked. Can be found.

Worked. Found. Just take me to this page when I click on the found hub:

The icons are back, did it register?

Touching on this for a second, you can eliminate a wacky IP conflict by removing the ethernet cable and pinging the hubs IP. If you get a response something stole it's IP, if not one more thing checked off. I've had it happen more than once, and it is a quick test, so just throwing it out there.

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The icons are fine on a browser.

They disappear if I use the Hubitat app.

Done.

Hubitat app crashed.

When I relaunched it reads โ€œNo response from hubโ€

When I ping from my desktop I get:

Destination host unreachable. 100% loss due to all four attempts failing.

When I plug back in it show all 4 responses.

Ran ping from windows come line.

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Is it just the app? meaning if you use your phones browsers you can access cloud dashes? I've reread the thread and just not 100% sure.

Nothing cloud based seems to work on any devices from app to mobile browsers to desktop browsers.

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outta curiosity does your hub show the new update that was just released? If it is not communicating with the mother ship (cloud) it shouldn't know one just came out.

Seems to see it.

Hi there, I am in the same situation. Did you get this resolved? How?

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