New to Hubitat, no LED upon plugging in

I got my Habitat c-8 delivered in the mail the other day. Upon plugging in USB power and ethernet cable, no LED light ever lights up on the Habitat. I am unable to find it with http://go.hubitat.com/ and do not see it as a device connected to my router. Suggestions on what could be wrong?

Sorry to hear of this. Please send an email to orders@hubitat.com. If you bought it on our website, include the order number. If you bought it somewhere else, like Amazon, include your shipping address. We will get you a replacement.

In the meantime, try a different power supply, any USB power adapter will do.

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Try a different 1a or higher supply block (from a phone works as long as its 1a or higher).
Try a different USB cable.

If neither of those works, sounds like its DoA

Submit warranty claim: Warranty – Hubitat Support

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