New Model C-7 Hub Coming Soon

Yes, this is not a great connector. Solution is: don't unplug the connector, only the other end.

C-7 has the same power connector. We have looked at other alternatives, and may move to a different one in the future.

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Some time ago when I started paying with my (then) new RasPi which is powered by the same micro USB connector. I repeatedly had reboot issues. I tried maybe 5 different cables (all brand new) and found one that supplied reliable power. Testing some of the "failed" cables with an oscilloscope I found with even the slightest movement power would "glitch" off. I guess it was find charging a phone but not so good when you need steady power.

It would be interesting to find out if the USB-C connector pairs are any better. Supposedly they can supply higher current.

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Yeah if it was power only than you could easily move to a type c connector without any additional circuitry. But since you support USB 2.0 OTG you would need to handle the plug rotation, so you can’t do it with out a redesign.

Edit. Actually no I take that back. USB 2.0 signals just get bridged so no extra logic required. Only the super speed signals need the steering switch.

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Personally, I would love to see PoE support, however I realize that isn't likely to happen. There likely isn't the demand to justify the added cost. If they ever decide to do a limited "pro" run that would be a nice option.

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I have been using the following POE splitter for months now without any issues for my two Hubitat hubs....

https://www.amazon.com/gp/product/B07CNKX14C/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

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@bravenel commented recently (again) on the likelihood of this happening (spoiler alert: it likely will not happen).

Hubitat vs Node-RED response time - #28 by bravenel

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Yes, I would like to know this too. It has been my biggest disappointment moving from Smartthings to HE. I like the HE platform, but after the work involved in moving devices, and converting rules from WebCore to RM, I had to accept less security on my locks since ST was rock stable and HE is not.

LJ

I'm waiting for the new HE hub to be available for switching over from Smartthings. So, are there issues with the Schlage locks working with HE? I have a Schlage Connect lock and I sure don't want to have issues with the switchover!

I don't have any locks but another option could be to leave the lock on ST and use HubConnect to connect the HE and ST hubs together. You can then control the lock, (or whatever it is you want to do with it), from HE.
Just something to consider

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The most interesting to me is that the C-7 Hub now has the CE marking, which is the basic requirement to sell it inside EU. I'm guessing this means that we'll finally get to see Hubitat being sold over here?

@cohoman
This might help clear up a few things about getting a good connection between your Schlage Connect lock and Hubitat hub.

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Don't let me discourage you from Hubitat. I like it and it has many advantages. The debate about the schlage locks is in many places here on the community. It is hotly contested with some blaming the locks and some balming the HE. The official response from hubitat is that other platforms have done workarounds on an issue with these locks to get them to be reliable which hubitat doesn't believe is correct. Read the thread for more information:

LJ

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This is not our "official response" at all.

A number of users were having trouble with Schlage locks. We have been unable to replicate these problems in our own testing. We were faced with a dilemma where we had the locks on our list of compatible products, yet a significant number of users had problems. We removed it from the list for this reason.

We have not had the opportunity yet to retest these locks with a C-7 hub.

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This video points to the Aeotec range extenders as the answer to communication problems. This has been claimed by many, and many have said that this fixes the issue. Many others have said it doesn't. I fall into the latter category. I have multiple switches and aeotec range extenders within 10 feet, direct line of sight, of my locks and still have the issues.

LJ

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Fair enough. I commented because, like the previous poster, I was hopeful that the C-7 might help either due to the new z-wave chip, or possibly a better antenna.

I look forward to your test results. i would be happy to beta for you if you like.

LJ

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@bravenel is there any chance of a beta hub pricing? I'd love to test on the new hub I just can't justify the price of a 5th hub..

That doesn't make much sense to me... Hubitat wasn't able to reproduce the issue on the C-4/5 hub (aka the lock worked fine for them on the existing hub)....

So if it works on the C-7 in their lab, then what? You know no more than you did before, because it also worked for them on the C4/5...

The only semi (non-conclusive) test is if a person that has issues gets the new hub and it magically becomes reliable.

Directionally the new radio/increased sensitivity "should" do nothing but help. But whether that yields a meaningful difference is TBD / application dependent.

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It is possible that @mike.maxwell may have acquired additional Schlage locks with older FW versions since the last time such tests were run.

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And heck, we don't even know when we can buy the hub yet. Let's not get ahead of ourselves. :slight_smile:

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Wow, it is a heated topic! So far, my Schlage Door Lock works well with Smartthings, so I'm hoping the switch to HE won't be too bad. I really like all the other things that HE offers and I don't want to deal with Samsung's recent announcement regarding the change in running SmartApps in the future.

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