Dear Sir or Madam,
I understand. We provide a number of different methods for fellow home automation enthusiasts to interact with us whether it is by this forum or the wiki or the Hubitat Live show. While we enjoy interacting directly with those enthusiasts on our forum and in our other channels, for those people who would rather maintain a business/customer relationship with us, like yourself, we provide a support email where you can enter tickets in a structured way. I will make sure that future interactions between us are kept strictly business professional. I appreciate your purchase of our product.
Sincerely,
Charles Schwer
Hubitat, Inc
