Mobile app presence not logging Event

Mobile app is correctly reporting not present , but the device event log is not showing the departures or arrivals.
Hubitat ElevationĀ® Platform Version
Hardware Version
Rev C-4

You mean the status is changing from present to not present but you don't get any events? That's not really possible. The only way that the attribute of presence is updated from present to not present is by an event being generated. Can you show the unfiltered event listing for the device in question?

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