gikjll
November 28, 2024, 12:53pm
1
I purchased a C8-Pro and am looking over the docs for migrating my C7 to it. One step it says to perform is to update the zwave firmware if the button is there. The button is there but when I attempt to update it see:
How should I proceed? Skip that step?
Where are y ou clicking the original button from?
gikjll
November 28, 2024, 7:23pm
3
Original button? I clicked where the docs say to , settings->zwave details
gikjll
November 28, 2024, 7:25pm
5
I thought support might jump on, I will email them tomorrow if I don't hear anything
Considering it's a holiday in the US where Hubitat is based, I'd give them some time.
I'd look at this as a possible cause and solution:
According to the versions you shared above, your hub is running 718. If you didn't downgrade to 715, yet, then follow these steps:
Go to: yourHubIP*/hub/advanced/installZipgateway715
Reboot the hub from Settings
Go to Z-Wave Details page, then select Update Firmware to install "Z-Wave and Z-Wave Long Range 700/800 SDK 7.18.1.0"
Go to: yourHubIP*/hub/advanced/installZipgateway718
Reboot the hub from Settings
If you already downgraded to 715 and your hub still reports 718, you may need to reboβ¦
But to check if you're on an affected version, see the endpoints in the posts before that one.
4 Likes
gikjll
November 29, 2024, 3:28pm
7
That seems to have worked, thanks
2 Likes