Migrating from C-5 to C-8 Pro - Z-Wave Device Issues

It seemed like the migration went perfectly but I noticed that ~5 Z-Wave devices weren't quite right.

I was receiving messages from a few of these devices but wasn't able to control them. I performed a Z-Wave repair and these devices failed to repair and reported "Z-Wave network responded with busy message". Which is also what I get when trying to control them. Tried to re-include a few of them but that failed.

I've since rolled back to the C-5 and everything is back to normal.

Suggestions?

After migrating from the C5 to the C8, it might take a few days for the Z-wave mesh to stabilize. Don't expect everything to work immediately. The new hub and devices have to find all the interconnecting signal paths.

When setting up the Z-wave devices, did you exclude each of the devices from your C5 hub before trying to include them in your C8 hub. By the way you stated you rolled back to the C5 hub, I suspect you did not do the exclusion. Also did you remember to power down the C5 hub before starting to include devices in the C8 hub.

Another thing with setting up devices is that you should always set up mains-powered repeating capable devices first, starting with the device closest to the hub. Then move outward. Only after all your repeaters are functioning properly should you start to add the battery powered sensors. That will make establishing a stable mesh more easily.

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I had the same issue when I migrated from C-5 to C-8. Removing power from the hub, waiting 5 minutes and plugging it back in solved the issue for me. Remember to shut down HE before unplugging power.

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I'll give this a try. I waited a little before firing up the new hub but maybe not long enough.

The prospect of having to exclude and include all of my z-wave devices and repair all of my rules seems wrong since this is largely supposed to be a seamless migration.

This step is after the migration. What I did was create a backup of the C-5, migrate the backup to the C-8, disconnect the C-5 completely, fire up the C-8. All my zigbee devices behaved perfectly but the Z-wave ones were flakey. I then shut down the C-8 and disconnected power for about 5-10 minutes (others have done it for a shorter time). Plugged the power back into the C-8 and it started back up with all devices responding correctly.

Hope this helps.

Is this all of your Z-wave devices, or just a few of them?

Maybe post a screenshot of your Z-wave details page, all columns and rows, and someone might be able to see an issue preventing these devices from working.

Makes sense. I just needed to power everything off (again) wait 10 minutes and then fire up the C-8 Pro. I only have 2 z-wave devices that aren't 100%. A little bit of searching suggests there might be migration issues with Inovelli Blue/Red Switches. They are reporting but not controllable. Everything else seems good.

For what it’s worth - I have four Inovelli red series that are working fine after the migration (only needed the power disconnect). I did not need to re-pair any devices.

Good suggestion. The devices which are reporting but not controllable are #25 and #30


This is also a good recommendation. I tried this yesterday when a lot of the devices were flakey. I'll try this now.

If I am seeing it right, both are Inovelli, and those are the only Inovelli you have.

Interesting coincidence if nothing else.

Do the lights work from the switch? Are these used as a virtual switch "bulb mode"?

Yeah, these are the only Inovelli devices that I have. Both work from the physical switch and control the load for standard bulbs.

Ended up having to rollback to the C-5. I was trying to exclude and include these flakey devices on the C-8 Pro. Nothing worked. Couldn't properly exclude, factory reset them and they would never include. Doesn't make a lot of sense. I'll likely factory reset the C-8 Pro and try migration again. Otherwise, no idea what went wrong.