Lock Code Manager Error

🛎️ Get Help
1

Anyone else having issues opening Lock Code Manager? I have removed and re-installed it and I am still getting this error:

Unexpected Error

An unexpected error has occurred trying to load the app. Check Logs for more information.

Error: No such property: name for class: java.lang.String

Log:
2020-09-02 09:28:41.940 error groovy.lang.MissingPropertyException: No such property: name for class: java.lang.String on line 1287 (main)

2

Opens for me on .142 using version 1.0.1 of the app.

3

Opens for me and correctly logs code unlock events for me on version 1.0.1 LCM, firmware 2.2.3.142 on C-5. My C-7 still sits powered but no devices until things stabilize, so haven’t tested there.

4

I don't know then. I am on FW .142 and am using the "built in apps" to install it. It was working but just quit. Maybe something with HubConnect? Who knows.

5

Clear cache on your browser, maybe?
Try another browser?

Just spitballin'...

6

Doing the same thing when trying on my phone. I tried that before opening this. I will try rebooting the hub.

1 Like
7

No go, I will mess with it more later. I just wanted to see if it was only me and obviously it is.

8

Sometimes it's not good to be special...good luck tracking this down.

9

Thanks, this is the only app that is causing this issue, just odd.

10

Found the issue after a ton of troubleshooting. If I remove hubconnect it works, so it is something to do with that. Thank goodness for soft reset and being able to restore, lol.

Update: I removed the connected locks and it opened.

2 Likes