Life 360 no longer working?

[dpdurst]

I noticed that Life 360 started throwing errors that it can no longer get a token for authorization. Just using the basic service. Yet Life 360 works fine and I'm logged into the account.

I've tried both the phone number and email, removed and rebooted the Hub yet Hubitat says it can't login and get an authorization token? Did something change?

app:7552023-07-31 09:40:06.374 PMwarnUnable to get token for life360 authorization.

app:7552023-07-31 09:40:06.373 PMerrorgetToken Error:null

[neonturbo]

This is a known issue. In short, Life360 made some unexpected changes that broke things for most everyone.

Life 360 login help

Life360 users are experiencing major problems this weekend. Was hoping it is a temporary problem, but reports on Life360 social media indicate that the problem is deeper than they expected. I would not do anything at this time until they resolve the problem. You may want to simply disable the integration so the the hub isn't looking for your missing account. Also, may want to keep an eye on their social media channels for the latest on their outage:

[dpdurst]

Ah yes I just found another thread on this and was reading it. Thanks, I just added our mobile devices to presence for now.

[phuonglho1968]

Hi,

Any update on the fix?

Thanks!

[ritchierich]

@phuonglho1968

Any update on the fix?

Life360 Broken

We are monitoring closely the number of incidents reported. Life 360 is going through a lot of backend changes, and making any changes on our part before they complete their transition may make things worse for more people than it solves. There are increased number of outages worldwide being reported, so the problem is not over yet.. [Screenshot_20230825_062516_Chrome] https://downdetector.com/status/life360/

[erik.tank]

Well it's been four months - is this still broken??

[eaton.blumenstein]

Well.. I guess I have no reason for their service anymore.