Kwikset 910 Pairing as Schlage FE599/BE369 Lock

[LittleNoel]

I just received C-8 hub and paired my Kwikset 910 z-wave lock. When listing devices on hub it shows up as a Schlage Schlage FE599/BE369 Lock. Is this expected? If not maybe that is why i cannot add a new user code.

[csteele]

Drivers are auto selected by the hub by matching info the device offers and a DB of values known to the hub. It found a "close enough match" to select that driver. When it does not find a match, it selects the "Device" driver which doesn't do any Z-anything. Try switching the driver (type) to be "Generic Z-Wave Lock" and see how that goes.

The hub uses some of the info found here:

to identify the device. Obviously all locks are going to show a lot in common and nuances will need to be found.

You can swap the driver to "Device" and use the Get Info button to cause Log entries to be output, then swap back to the correct driver.

Logs might look like:

dev:232 2023-04-14 12:29:02.491 PM info  fingerprint mfr:"021F", prod:"0003", deviceId:"0085", inClusters:"0x5E,0x86,0x72,0x5A,0x73,0x80,0x71,0x30,0x85,0x59,0x84,0x70"
dev:232 2023-04-14 12:29:02.477 PM debug building fingerprint for unknown Z-Wave device...

(The fingerprint above is for a leak sensor, so useless to you but now you know generally what to look for.)

Get that fingerprint and paste it here and we'll get it sent along so that future users will get a more correct auto selection.

[LittleNoel]

Here is the finger print. Generic driver worked when setting new codes. Lock code manager however does not work with this lock. I noticed a null point reference in the logs for lock code manager(included)

[csteele]

I like to think of LCM (Lock Code Manager) as a wrapper around the devices. It's an App that gathers one or more UserNames / Codes and applies them to one or more lock devices by driver.

@support_team should be able to track down the NPE.

[rlithgow1]

@LittleNoel

Is this expected? If not maybe that is why i cannot add a new user code.

Just change the driver to generic z-wave lock and click save then click configure. Then try adding the code.

[cwwilson08]

Confirming the same driver match for a kwikset 910 coming up as the schlage fe599/be369. It seems to be working fine including code management.

Here is the fingerprint in case @bcopeland want to add it.

Since it seems to be working should I continue with this driver or change to the generic lock?