Kwikset 888 Z-Wave help

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Hi rekeshg,

Here's a copy and paste from another thread I just posted on, but if you had the lock paired to a similar service with Anti-Theft enabled prior to pairing with Hubitat, this may help your issue:

I FINALLY FIGURED THIS OUT AFTER MONTHS OF TRIALS AND SEARCHES!!! Vivint uses a widely unused and undiscussed feature of Z-Wave, Anti-Theft. In order to solve this problem, you must have t̶h̶e̶ ̶o̶r̶i̶g̶i̶n̶a̶l̶ a Vivint console (another user corrected me and any Vivint console should work to unlock a device). Fortunately, the previous homeowner left his Vivint console up on the wall for me to trip the tamper-alert siren while taking it down when the family was sleeping. I'm glad I stored it in the basement instead of throwing it away.
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If you know the PIN to disarm the console, do so and start from step 4 below.

If you don't know the PIN, you're going to need to factory reset the device, start at Step 1.

  • Step 1) Remove the back plate from the console so you can access the RESET button (located next to the cellular card).
  • Step 2) Power up the console and wait for it to finish booting to the home screen.
  • Step 3) Hold the RESET button for 60 seconds and wait for the console to load the factory image. (This may take some trial and error. I read online that you should hold the reset button while applying power, but that didn't work for me. I waited until it booted to the home screen and tried to hold the button. It didn't do anything until a few minutes after I let go of the button.)
  • Step 4) Once the console is disarmed and booted to the home screen, press the "..." menu in the bottom right.
  • Step 5) Press the "Software Version" field. This was on the first page for me, some people have reported that it's on the "About" page.
  • Step 6) You should be prompted to enter an Installer PIN. 2203 worked for me, I've seen others suggest 1111 or 2508. This will take you to the hidden Vivint Installer menu
  • Step 7) Go to "Devices" and pair the lock to the Vivint console: Once Z-Wave Inclusion mode is active, press the 'A' button on your lock. You may be prompted to enable Anti-theft, select the option to leave it disabled.
  • Step 8) Get the device configured and working on the Vivint console. Test that you can lock and unlock the device from the console and see status updates when you manually lock/unlock the lock.
  • Step 9) Verify the lock has Anti-Theft disabled under the "Anti-Theft" menu.
  • Step 10) Unpair the lock from the Vivint Console. Press the 'A' button on the lock to complete exclusion.
  • Step 11) Add the lock to Hubitat: Enter Z-Wave inclusion mode and press the 'A' button on the lock.

Once I disabled the anti-theft on the lock, I was able to pair the lock to Hubitat without issues, 30' away from the hub, without performing any of those crazy steps like waiting 10 minutes before hitting save. If you have repeaters, the <2' rule may still be applicable to you (due to routing through repeaters with incompatible security capabilities).

Thanks Vivint for the adventure :expressionless:... Hope this helps, this seems to be a common complaint but not many mentions of the solution out there.

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