Konnected app will not detect either of two boards

I have two 6-zone Konnected boards. I can reach both of them in a browser. The Konnected phone app lists both boards. But the Hubitat Konnected app fails to discover or add them.

Log of Hubitat Konnected app

Is the hub and the Konnected boards on the same subnet? If I remember correctly both hubitat and the boards need to be on the same IP subnet. I haven't used the Konnected connect app in forever. I flashed my boards through install.Konnected.io to their ESPhome based firmware and haven't had any issues

Looking at your logs they don't show anything out of the ordinary, could you turn on debug logging and post another log

The boards are on the same subnet. I can reach both boards from my browser. The sensors change there as expected....when I open a door, the zone state changes from OFF to ON. But that information is not passed on to Hubitat and that change does not happen when looking at the Hubitat device. This is the browser page of one of the boards...

since the zones react I'm assuming it's configured in the Konnected app correctly, so the issue is most likely the Hubitat driver it's trying to use or how it's configured. Here is what my device details and preference tabs look like (you need a virtual device setup for each device with the Konnected Alarm panel driver (link below if you don't have it) once you set up each virtual device on the preference tab put the ip address of that device in your photo 192.168.0.43 (Make sure you setup a Reserved IP address in your router for each device). Click save than go to the commands tab and click initialize. you should see it say online on the right side of the screen (this will periodically disappear even though it's still online, I'm not sure why it does that). If you have all that done already could you post a couple screen shots of your device screens (specifically the device info tab)

Device Details

Preference tab

Make sure it's using the Konnected Alarm panel driver

Konnected Alarm Panel Driver Github link

https://raw.githubusercontent.com/konnected-io/konnected-hubitat/refs/heads/master/drivers/konnected-alarm-panel.groovy

Thanks so much for the help. I have already completed all that you have said. Do you use the Hubitat Konnected app? I cannot get that app to recognize my boards. I may not need it.

Device #1 Details

Device #2 Details

Devices

I could not get any response from the boards when using the Konnected contact driver, so I am using the generic one, and it is working.

Device Child Devices

no with the ESPhome boards you don't use the konnected app (you can remove it from Hubitat)

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once you have removed the Konnected app you can go to the Apps code section and remove Konnected connect and Konnected Service manager if you have them setup

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the old konnected drivers won't work with the ESPhome firmware you can go into your drivers code and remove any of the old Konnected drivers you aren't using

With ESPhome you should only need the below Konnected drivers (these are just the Konnected named drivers you may need some of the Generic component drivers depending on what sensors you're using)
Konnected Alarm Panel
Konnected Button Trigger
Noonlight Alarm (optional if you are using noonlight for monitering)

you should be safe to remove the other Konnected drivers (IE contact, motion etc.)

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You have been a great help. Everything is working now. I think removing the old Konnected drivers and using generic ones did the trick. Thanks so much!