Over the last few weeks, I've noticed that my keypads (two Iris v2 and one Iris v3) are having issues arming and disarming. I will push the On or Partial key, it will slowly flash on the key I pressed and then give an error like sound and Off will light up. If I do this 3-4 times, HSM will eventually arm.
Similarly, I enter my PIN to disarm and I get that same error like sound and Partial or On lights up. If I were to open a contact sensor, the alarm is triggered. If I repeat 3-4 times, it eventually turns HSM to disarmed.
Any idea why this would be happening? I had repaired the v3 keypad about a week ago and it worked well for a few days and now it is back to this same behavior.
