Welcome to the community!
Sorry to hear you're having troubles.
Have you tried:
http://findmyhub.hubitat.com/
http://hubitat.local
It's always easier to understand your situation if you post some pics. 
You might need to go to Hub owners - Hubitat , join the group and then you'll be able to post lots of them. 
Also, lots of good starting out info in this THREAD.
