Issue adding iPhone to Hubitat Error “Registering Mobile Device”

Mobile Apps iOS App
1

Hello, I have recently replaced my iPhone and after getting the new one I attempted to add the new phone iPhone 16 (26.1) I get stuck with message “Registering Mobile Device” and freezes there.

I have tried:

  • Closing the app and restarting the procedure (same outcome)
  • Restarting my phone and trying again
  • Downloading old Hubitat iOS app and same problem there
  • Deleting both Hubitat apps and redownloading re-signing in and same problem

I saw a few posts with some of these recommendations and no luck.

Any other ideas?

2

Is the phone connected to the same network as the hub?
I could not reproduce the issue, now trying to narrow down the scenarios it occurs under.

3

Yes, they are both on the same network.

4

Thanks for your feedback. The issue was identified and a fix is pending in the next app update.