Is there a way to change my username?

I can't find anywhere within profile/accoubt settings to change my username.. is it possible? I definitely do not remember setting my username to such a generic name... is that something the website defaults to?

@bobbyD should be able to help you

1 Like

Great question! The platform sets the user name by default to user###. A user can change the name only for a limited period of time.

Currently, the maximum number of days after registration that accounts can change their username is 7 days. After the 7 days, a moderator can change the user name for you.

If the 7 days have passed, you can tag @support_team and one of the moderators will change the name for you. Be sure to validate that you are not requesting a name that has already been taken. To validate that requested name is available, please look up the new name on the users page.

The reason the period to change a user name is so short, is because referrals to posts made under the old user name, will be broken, once the change is made.


This topic has been marked solved by the community and subsequently closed.

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