Hi there,
I bought a EU version of the Hubitat a month ago or so. I received it an used it with some Zigbee devices without any issues.
I recently bought a z-wave device and it wouldn't pair. The device doesn't appear in inclusion mode and I have followed the instructions a thousand times (it is a Fibaro ZW5 motion sensor - reset, click 3 times the button, not rocket science).
I am suspecting that the Hubitat I received may have the wrong radio if it is a US version I received instead of a European one. Is there any way for me to verify that it actually is a EU version?
Thanks in advance,
Pablo
Do you have the z-wave dongle attached?
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Your hub should have included a Y cable and a USB Zwave stick. The Y cable is plugged into the micro USB port, The Zwave stick gets plugged into the USB A port and the power supply is plugged into the micro USB port in the cable. If that isn't what you have available to you, you will need to contact support@hubitat.com
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Ok, I feel stupid now. I wasn't aware the usb dongle was a zwave stick.. wasn't exactly obvious to me 
In any case, I plugged it in and successfully paired my sensor.
Thanks everyone.
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