Is it usual to close unconfortable posts after just some hours ? - Great Job Hubitat

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It seems my previous post was closed rather quickly, which I understand might have been due to its critical nature. As someone who has previously served as a moderator for a car forum, I always made it a point to keep discussions open as long as they were respectful and constructive, even if they contained criticism.

I value the community here and have supported your products for quite some time, both by purchasing devices and subscribing to monthly fees. However, I believe that open dialogue, even when it involves criticism, is essential for any community to thrive.

For example, I've noticed that on the Home Assistant forum, critical posts are usually addressed rather than closed. To clarify my point, I’d like to share my original post here. If this post is also closed, I'll understand your approach and will need to reconsider my position accordingly.

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So here is my answer (that you can block again) :

Let’s take a specific example: Matter. You claim that Hubitat is compatible with Matter, but this claim lacks clarity. Which version of Matter are you referring to—1.1, 1.2, 1.3? It’s unclear because you don’t specify this information. Additionally, there’s no communication about what will be supported in the future, even without providing a roadmap.

I recently discovered that TRVs (Thermostatic Radiator Valves) are not currently supported, nor are bridges. There has been no communication about bridges at all, which is concerning, as many users are hopeful about them. More and more manufacturers are making their older devices available as Matter-compatible through bridges.

For a long time, I was undecided about whether to go with Home Assistant or the new C8 Pro hub. I ultimately chose the C8 Pro, assuming that Matter support would finally address the long-standing issue of missing TRV support (aside from the problematic Spirits). But, unfortunately, it turns out they are not supported.

Perhaps your statements seem clear to you, but as someone with experience in home automation, I find them confusing. And I’m not alone—many posts on this forum echo this sentiment. Bosch, for example, has a dedicated Matter page that clearly lists all compatible devices and those that are upcoming, with some marked as "uncertain" but with a commitment to integrate them as much as possible, even if success can’t be guaranteed.

BTW, some users here may be interested in how I achieved the results by CSS in my closed post, but they can't even ask now…

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I'll leave the topic of uncertainty for others to comment on, but looking at your original topic from the screenshot you posted, the message at the end of the topic indicates it was closed automatically three hours after Bruce's last comment. So I don't think it has anything to do with the contents of any of the comments, it is just a setting for that category, from what I can tell.

I believe, and I could be wrong, that some time back some time limits were introduced to try and reduce the number of older topics that people were commenting on, with particular focus on some categories, with the idea being to try and keep the conversations more up to date and reduce the confusion because of outdated information.

Ultimately it is a question for the moderators to comment on, but from what I can see I don't think it was in response to your comments.

I would add, looking at the closing comment that the topic was closed 3 hours after the last comment, I feel like that could be a little restrictive when the people involved are in very different time zones, or even just different work hours. Perhaps a 24 hour window would be better?

Also, those are some nice looking tiles.... Nice work.

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I could be bold and suggest you post similar topics in the "Lounge" category.... Where restrictions are likely lowered.... but that may be seen by some as.... against some conventions... :slight_smile: And likely diminishes the importance of the original post.... Which I at least partly agree with....

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Thanks for your feedback. Some posts may be closed if the thread goes far off topic from the opening posts. Others are automatically closed after a period of inactivity that varies based on specific category, as @sburke781 suggested. All posts can be reopen if the thread was prematurely closed by accident, which seems to have been your case.

Your post is now open, so if someone else is interested to learn more about how you achieved the results by using CSS, you should be able to respond on the old thread.

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The version of the Matter is driven by the available drivers. So for all intents and purposes, Hubitat is compatible with Matter 1.3, though there are no built-in drivers that take advantage of the latest version. We are adding more compatible devices with each release, so hopefully TRVs and bridge drivers will be added in the future. The underlying code to support bridges is already in place, you just need to have drivers that use it. Bridge drivers can even be created by community, but built-in drivers are near the top of our engineers' priority.

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I’m sure it’s possible someone on the staff didn’t think it was as respectful and constructive as the OP did.

Presumably the OP genuinely believes Hubitat makes statements about their future plans that are uncertain and unclear, for example.

But another valid take on that claim is that it is, “way over the top.”

Also the staff have stated in other threads, as well as in that one, that legacy dashboards are not being deprecated, one of the stated questions posed by the OP.

So perhaps the thread wasn't as useful to others as the OP assumes it was.

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I would like to learn more about the CSS used to produce the tiles included in the OP.... :slight_smile:

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Yeah some of those tiles do look very nice.

An alternative approach could have been to create a thread describing how the OP made those CSS changes, and another thread criticizing Hubitat’s approach to dashboard development.

That way any hyperbolic opinions about the platform would be less likely to distract from useful sharing of knowledge.

But to each their own :man_shrugging:.

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There are some elements of the OP that we could get distracted by... but I think there are some worthy points worth discussion.... Which I expect will occur over the next few hours.... Let's not stand in the way of those....

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It looks very nice.
CSS knowledge is key.
Has been done before, I believe, but shows capabilities.
I pay some attention, and there are some great apps, etc, but I'm more of a minimalist/functionalist.
CSS would be a good winter learning project, but I've said that before, about other stuff. :slight_smile:
In the end, it's just for prettiness.

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To each their own I guess. It all looked very 80s EGA graphics to me.

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Regarding the point raised:

While I may not fully agree with the perspective that it is "way over the top," I respect the diversity of opinions on this matter. Effective communication is key, and I believe that commercial company staff should respond diplomatically and courteously, perhaps saying something like, "We have a different appreciation of this point..."

As for the suggestion:

I agree with this idea. A brief message from the moderator, requesting a title change for the thread and proposing a separate thread, might have been a more constructive approach.

I am considering opening a thread to explain the use of CSS, including what I have done and how I did it. However, I'm still uncertain if this would work well as a guide. Could someone clarify whether it's possible to pin posts so that they remain at the top and can be edited as new information becomes available? Otherwise, my instructions might get lost among other replies, questions, and comments.

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Posts are generally not pinned, but any individual can create a bookmark for themselves on any topic that they feel deserves re-reading or re-consulting at a later point.

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Typically, when someone in the community decides to share something for others to use, they create a dedicated thread for that purpose. The first post (actually, any of your posts!) can be edited by the original author for as long as they'd like. I have threads that I started back in 2018 that I still edit the first post, with updates for new features and such, as I release new versions of code to the community.

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