Iphone mobile app and confirmation?

[limebird]

I am trying to set a new, user up using the iPhone mobile app. It asks me for a, confirmation code.

1.how do I generate or request a, confirmation code.
2. The email is a Gmail email account and I do not see any hubitat emails in my Gmail.

3. I a m only doing this, on mobile not on a desktop and not using Chrome.

Any advise?

[bertabcd1234]

You only need a confirmation code once, when you create the account. You don't need the mobile app to do this (you can do it direclty at https://my.hubitat.com/register, among other ways to get there). But if you're being asked for a code, maybe you already got that far.

Since you're using Gmail, read this post if you aren't seeing any confirmation emails, which should have the code, come through:

[INCIDENT] Gmail account users not receiving verification emails

We have received an increased number of reports in recent weeks from users not receiving emails from our verification service provider when creating new accounts or requesting password resets. In our investigation we have identified that this issue occurs with accounts that have enabled Google's new security feature called "Enhanced Security" (in Chrome Settings). This new feature is also referred to as "Advanced Protection Program". The algorithm that Google uses to protect emails against phis…