I had my IPad and IPhone setup in my Hub C-8 for notifications..door open etc.
It stopped working a while back and I finally got around to trying to figure out why. I finally just deleted them and attempted to reinstall. When I opened the app on the Ipad and It found it. Did the same on the iPhone and nothing. Deleted the Iphone app and reinstalled and upon opening it found the Ipad as a device but not the iPhone. I tested it and it does work for a notification but only on the iphone now no the ipad. Help I do I have both devices show up ?
Did you see the option to create a new device instead of reuse an existing one? Since you made your iPhone think it's the iPad (and the mobile app deivce on the hub can only work with one real-world device at a time), it sounds like that is why you're seeing what you do, and this (plus logging out of the iPad app and back in and then reselecting the iPad deivce to get that working again on the right device) would be the solution.
No I donโt see that option to add a new
Just see the iPad
Do you see anything like this when asked to select the device? (Ignore the fact that mine doesn't show a list and is already "registering"--I've already associated this device and couldn't get the screenshot in time...)
On my iphone I do see this screen with create new device..but the same screen you show with "Registering Mobile Device" grabs the Ipad even though I'm clicking on "Create new Device"