Hi All! I've reached out to customer support before 6 pm est, and I still received the automated message, so I'll just attribute that to COVID...
I'm reaching out to see if anyone can help. My device is connected directly to my router is is viewable on the home page. I have Netgear Orbi and can view the device as discovered on that. However, when I try to access the ip to be able to view the dashboard, I get either a refuses to connect message or that the connection timed out.
I've looked back at past issues that other people have had, and I've done an unplug, waited then plugged back in. I've also cleared my entire cache.
I can view my hub and info about it, but when I click on the hub, and then select the ip address in blue, that's when I get the timeout or refusal to connect.
Yay for green! When I did the reset, it was blue then went to the green.
Do you think I ought to do a complete uninstall? To have Orbi provide a consistent IP?
I have an Orbi RBR50. And I've just googled what a switch is, so there's that. I do not have any ancillary equipment connected to the Orbi. Here's everything that is physically plugged into the Orbi: Modem, Hubitat. And power cord.
I bought this hubitat to function as a Zwave connector to interact with the Schlage Connect that i just installed. I want to access the Hubitat via Orbi. And have everything run via Alexa. So the only reason why I have all this is to be able to open a lock. And I can't even get it to connect.
Great to hear you're making progress.
I'm not sure what could have been holding things up, outside of the Auto-Negotiation issue (which "may have" been resolved via Hub update a while back @bobbyD ?).
Whilst I've chosen NOT to use either Alexa OR automated door locks, I recommend you make sure you use a passcode or similar to ensure only YOU have control over who can open your door lock !