I’ve been needing to use my he ip on my mobile browser to connect to my hub from iOS. The he app has challenges when I connect to my core vlan, with my unifi (udmp) on my iot vlan. I have rules setup that core can go to iot.
Am I missing something/setting why my app is not working?
I have almost the identical configuration - iOS app on a user VLAN connecting to HE on a HA VLAN with firewall rules allowing cross-connectivity. UDM Pro with Unfi APs and managed switches. It works fine for me. Would be happy to reveiw settings etc.
Can you clarify if you are unable to access it from the iOS HE app only but you can access it from a browser or you are unable to connect to HE from both?
iOS HE app can not locate the hub when I try to connect/find it. Have tried uninstall/reinstall app, same problem.
Using browser on same iOS device, can login with the IP.
Btw, I did have it working in the past. Changed some network up/ranges, since then not working. App seems to not clear out cache.
Edit:
Within the app, tools->registered hubs lists my hubs with the wrong up address.
When I click on find hubs, finding time out.
Sounds like this isn’t an issue related to VLANs/firewall rules.
I could be mistaken, but I believe this is something that should be addressed in the next platform update. @gopher.ny
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