This has been working flawlessly until the recent updates but lately the door has been showing open when it’s closed. Toggling the door (via a control on a dashboard I created) changes the state without actually moving the door.
Based on the event logs, it does toggle to closed but seems to be about 10 minutes behind the physical event and the state doesn't seem properly represented since I've checked the device page in the past and it still showed the wrong state.
We arrived home at 5:25PM, grabbed a few things and left again at 5:30PM but the door didn't show closed until 5:40PM. When I checked the dashboard to see the state, it was about 5:50PM and it still showed open on my dashboard. The last time I noticed this, I was actually home so I checked the state on the device page and it was wrong at that time too.
I closed it a few minutes later and then was notified by my alert (to tell me it's left open after 10 minutes) at 1:30PM. So I went inside and checked and see the contact still shows open.
Clicking close makes the state read closed but the garage door didn't move an inch (as it was already closed).
I tried turning on debug logging but that didn't actually emit anything in the logs (it just said debug logging is true but no other events after that despite closing the door and having the state remain open).
Are you able to open and close the door using the device page?
Have you tried a zwave repair?
If so, my best guess would be mesh issues. My opener was a bit flakey when I first added it months ago. I installed a zwave repeater in the garage and have been good ever since.
I was consistently earlier but now that I'm playing with it more it's failing. What seems strange to me is that I'll send a command and sometimes it'll respond minutes later which does certainly seem like mesh issues. I did try a z-wave repair and haven't installed/removed anything from the network in some time so I'm not sure why it'd become unstable now if that's the problem.
You may be right ... I moved the hub ~1 foot closer to the garage and it seems to be fixed now. What's strange is that it was working consistently up until about a week ago.
What kind of repeater did you add? That may be something I'll need to look into ...
@stephack
I wonder if this is my problem as well? I have had a middle of the night alarm triggered siren (not making the wife happy) due to the tilt sensor reporting open when in fact the door hasn't been operated in hours. It has happened twice now in two weeks. I don't understand how a poor zwave mesh would cause a false tilt signal trigger though.
Is there a way to check if the battery may be the culprit? I don't see a way check battery level in the current device driver. I changed out the battery anyway but would love to know if there is a way to determine if this was the source of the problem. The voltage of the CR2032 battery I removed was 2.94v
I honestly can't say.
If you look at the event history of the Garage Opener does it look like all the open/closed events are accurate..or do you see "rogue" events? Just trying to determine if this is a reoccurring issue or just a one off event.
@mike.maxwell is it possible for mesh issues to cause what Dale has described above?
@dcoffing have you also looked at all the rules and automations tied to the opener to see if something on there might caused the false trigger?
As a separate side note. I had mystery garage door openings a few months ago that led me down a long road of troubleshooting. Long story short....it turned out my wife had the physical garage door remote in an old purse that she recently took out of the back of the closet. Anytime it was shifted, it would push the actuator. Garage Ghost mystery was solved after a week of troubleshooting and monitoring.
I know that's not your issue but wanted to share it because it shows how quick I was to blame the ghost in the machine and how silly we felt afterwards. By "we" I mean my wife..because she kept harassing me to fix the "stupid hub".
This similar event actually happened to me with one of the remotes causes random openings that was in a kitchen drawer and was accidentally pushed when she was digging around looking for a pad of paper and pen. We blamed it on what did I do with the system when it was the physical remote. LOL
