Inovelli NZW37 not refreshing/reporting switch state

emersonvier · January 12, 2019, 11:23pm

Sorry Eric did not work, still on same way.

ericm · January 12, 2019, 11:34pm

Can you provide the following information to me in a PM? Watch the logs when you do the following and copy and paste them in the PM.

Turn the NZW37 on phsically:

1 tap on
1 tap off
2 tap turn channel 1 on
2 tap turn channel 1 off
3 tap turn channel 2 on
3 tap turn channel 2 off

Turn the NZW37 on through HE:

Parent on
Parent off
Channel 1 on
Channel 1 off
Channel 2 on
Channel 2 off

Wait a few seconds in between actions so they can stand out in the logs. Thanks!

ericm · January 25, 2019, 2:53am

Thanks for the help @emersonvier. We discovered that in certain situations Hubitat too quickly processes commands which can sometimes make the device state not update. Basically it can set the device to on/off and request its status so quickly that the device hadn't fully changed state before sending its status. This has been fixed in the driver with a delay between commands:

github.com

InovelliUSA/Hubitat/blob/master/Drivers/inovelli-2-channel-smart-plug-nzw37.src/inovelli-2-channel-smart-plug-nzw37.groovy

/**
 *
 *  Inovelli 2-Channel Smart Plug NZW37
 *   
 *  github: Eric Maycock (erocm123)
 *  Date: 2018-06-05
 *  Copyright Eric Maycock
 *
 *  Includes all configuration parameters and ease of advanced configuration. 
 *
 *  Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except
 *  in compliance with the License. You may obtain a copy of the License at:
 *
 *      http://www.apache.org/licenses/LICENSE-2.0
 *
 *  Unless required by applicable law or agreed to in writing, software distributed under the License is distributed
 *  on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License
 *  for the specific language governing permissions and limitations under the License.
 *
 *

This file has been truncated. show original

ACKmySYN · January 25, 2019, 5:37am

Eric, thank you for your work on this. I have this plug too and I love it, even better that you are active here.

I noticed the only Inovelli device left on Amazon is a door sensor?

Really looking forward to see the key fob when it comes out.

john.hart3706 · January 25, 2019, 12:05pm

I just updated my devices with this updated version of your driver and watched the state change in action on the dashboard tile. VERY NICE! Thank You for the fix sir!!

scottmil · July 8, 2020, 3:13am

For the NZW37 Switch Child Device, I simply added the refresh() method immediately after executing the childOn or childOff commands.

jsarcone · July 12, 2020, 9:29pm

This isn't working consistently for me. Are there any other options?
dev:1772020-07-12 06:10:14.023 pm debuginitialize()

dev:1772020-07-12 06:10:14.022 pm debugconfigure()

dev:1772020-07-12 06:10:11.020 pm errorjava.lang.NullPointerException: Cannot get property 'deviceNetworkId' on null object on line 281 (componentRefresh)

wnc.dave · July 14, 2020, 10:31am

I am seeing a similar problem. I saw that there were a lot of "debug" entries for my 4 NWZ37 plugs and after doing some reading I saw that the Eric Maycock driver I had was old and had recently been updated so I removed all my rules involved and removed all 4 devices. I then updated the driver and as stated it created the 2 child devices for the plug automatically. Now those children DO show up a "Generic Component Switch". Upon re setting all my rules, I then saw that in Dashboard when I hit a "Switch" tile, it kept the "hourglass" running, I then had to go in and hit "refresh" on the device page. So none of my rules are working as a result and On and Off shows on the log but it does not change in the dashboard (or trigger the rules) until I manually hit refresh. Any ideas on what may be wrong or do I have to just enter the "refresh" command as shown above?

ericm · July 14, 2020, 5:14pm

@wnc.dave @jsarcone I wonder if you have a different version of the plug than I do. Can you install the latest driver from Github and click "Save Preferences"? Then wait a few seconds and refresh the page. Let me know what is in these sections:

wnc.dave · July 14, 2020, 7:29pm

wnc.dave · July 14, 2020, 7:30pm

Hope this is what you wanted.

wnc.dave · July 14, 2020, 7:36pm

wnc.dave · July 14, 2020, 7:40pm

2 of the 4 are the "show home" models before they became Innovelli, the other 2 are their first run "Inovelli" labeled ones. The one I posted is one of the later. 7 /17 mfg.

jsarcone · July 14, 2020, 7:45pm

State Variables

oldLabel :
defaultG3 : []
defaultG2 : []
actualAssociation1 : [01]
defaultG1 : [01]

Current States

checkInterval : 10920
lastActivity : 2020 Jul 14 Tue 3:44:22 PM
numberOfButtons : 1
switch : off

jsarcone · July 14, 2020, 7:47pm

original was 6.26.2020. I just update 7.14.2020

jsarcone · July 14, 2020, 7:49pm

Current States

checkInterval : 10920
lastActivity : 2020 Jul 14 Tue 3:47:32 PM
numberOfButtons : 1
switch : off

State Variables

oldLabel :
defaultG3 : []
defaultG2 : []
actualAssociation1 : [01]
defaultG1 : [01]

image1033×211 5.92 KB

wnc.dave · July 14, 2020, 7:53pm

Okay, I loaded it yesterday, your too fast. Give me a couple minutes.

wnc.dave · July 14, 2020, 8:08pm

wnc.dave · July 14, 2020, 8:09pm

I quickly checked and refreshing is still needed.

jsarcone · July 14, 2020, 8:23pm

Agreed. I fix the child refresh issue but the parent device is still an issue.
So, in the child device driver I put:

void on() {
parent.childOn(device.deviceNetworkId)
parent.childRefresh(device.deviceNetworkId)
}

void off() {
parent.childOff(device.deviceNetworkId)
parent.childRefresh(device.deviceNetworkId)
}

So if I turn on child it will refresh and update the parent. However, If I turn on the parent nothing is refreshed.
I will say the new DLH seems to be more responsive but still doesn't refresh.