Inovelli LZW36 - Fan does not update on dashboard

I'm still running into this issue. I have added the commands the this still hasn't addressed my issue.

Does anyone have another suggestions or advice?

dev:1772020-07-12 06:10:14.023 pm debuginitialize()

dev:1772020-07-12 06:10:14.022 pm debugconfigure()

dev:1772020-07-12 06:10:11.020 pm errorjava.lang.NullPointerException: Cannot get property 'deviceNetworkId' on null object on line 281 (componentRefresh)

Thanks,