Hi
New to HE not HA 
I am trying to add a zwave thermostat, the other 9 identical ones all included Ok but I am having issues with them
This one I am getting
and it just stays there stuck...
Have tried multiple times no joy -
Any ideas/ Suggestions - will try an HE reboot first
If you go to the Devices page do you see it there? If so, may want to try hitting Configure and saving.
Another thing to look out for are ghost devices which can remain if the pairing didn’t properly complete. If you have a C-7 hub, you can get this information in the z-wave details screen. Look for devices that don’t have any information under the cluster column other than in: and out:.
Those ghost devices will cause issues in your Z-Wave mesh.
Managed to remove it by forcing an exclude
how do i force exclude a ghost device?
@robertrgarner3, to force exclude a ghost device within the C7 hub, you need to go to the Z-Wave Details screen and then at the device, click on "Remove" or if that isn't an option, click on "Refresh" until it is.
You may need to power-off the device that triggered the creation of a ghost. This will typically be the next device in the list.
If you have a UZB stick, it is very easy to remove a ghost with it. I had some ghost problems and was able to remove all but one. I got a UZB stick from Mouser.com and it worked with one click.
Oh, and welcome to the community!
thanks for the help, sebastien.
for posterity sake, here is what happened, and what i did to fix it:
i attempted to add a door sensor several times without success. so i decided to save that particular device for later, and moved on to the next device to add. but every time i tried to add a device the ghost device would show up. finally i figured out that it was the door sensor, so i excluded that sensor and the ghost went away.
also for the sake of posterity, "remove" was not an option on the z-wave details screen.
Download the Hubitat app
