Ikea TRÅDFRI LED 800 lm Pairing Help?

[walksonair]

Looks to me like you probably should remove and factory reset. Here is what I have from my data portion. I am using the built in Generic Zigbee CT Bulb driver at the moment.

• endpointId: 01
• application: 50
• firmwareMT: 117C-2802-10021655
• inClusters: 0000,0003,0004,0005,0006,0008,0300,0B05,1000,FC7C
• manufacturer: IKEA of Sweden
• model: TRADFRI bulb E26 CWS 800lm
• outClusters: 0019
• softwareBuild: 1.0.021

Here is the pairing instructions I had used:
https://3m7c2370ef.execute-api.us-east-2.amazonaws.com/deviceListPublic#

Search for Ikea

[walksonair]

BTW, I am on a C4 Hub and I paired the bulb within 15 ft of the hub...just in case you're trying it further away...

[WetCoaster]

I am on a C-4 too and the bulb is about 6 feet away.

[WetCoaster]

Did the reset and re paired...this is the pairing screen and pairing info, just doesn't make sense!

[WetCoaster]

I have given up. Defeated and frustrated. Thanks for the additional info.

[walksonair]

Sorry bud...the only thing I can recommend now is try to ensure your hub is rebooted recently. Not sure what else other than reaching out the Hubitat support or the other community members.

[kkossev]

This is exactly the same problem as described here Help needed - Zigbee devices that do not work in HE

@mike.maxwell at Hubitat needs such a device loaned to track down the reason for the problem.

[WetCoaster]

Yes I saw that post, but why does @walksonair who has the same device and Hub hardware work? I guess thats why Mike M needs the hardware! Does he live near an IKEA store

I am in Canada so its not easy to get the bulb to him.

[walksonair]

@WetCoaster, have you tried a new Ikea bulb of the same kind? Could it be a defective build? I have two and they're working the same fwiw.

[kkossev]

Most probably these are from different batches, respectively different SoC (zigbee System-On-Chip) and different Zigbee stack versions. What we see as 'endpoint 01 application ' is the specific application version (LED controller, or bulb, or socket control application), but the ZIgbee stack version behind is not known.

Can we compare the MAC / IEEE IDs of the working and not working devices?
It is shown as Zigbee Id:

[walksonair]

Bulb1: A49E69FFFE3B1B0D
Bulb2: A49E69FFFE4A1F8D

[WetCoaster]

My bulb has the following ZigbeeID

[kkossev]

So these Ikea bulbs are using one and the same SoC made by Silicon Laboratories, but :
@WetCoaster - batch registered on 01 September 2021
@walksonair - batch registered on 20 May 2022

[WetCoaster]

Thanks for the info. Can I tell from the packaging what batch I am buying? the old batch or the new batch? They probably sent the old stuff to Canada or perhaps it's printed on the bulb base itself.

[kkossev]

There is no way to tell until it is paired to a Zigbee coordinator.
That's why it is important Hubitat engineers to receive a sample of the particular device from the particular batch that is not identified correctly during HE Zigbee pairing procedure.

[walksonair]

I just bought these last weekend from the Seattle Ikea...and they're always going through stock so maybe they got a pretty recent batch? @WetCoaster When did you get yours?

[WetCoaster]

About 6 weeks ago from IKEA in Richmond just south of Vancouver, BC

[walksonair]

Would it be economical for you to take a trip back and exchange? Maybe have better luck this around? Sorry you're going through this trouble...FWIW, this is my 2nd and 3rd Zigbee products..as I'm usually a Zwave user.

[WetCoaster]

I could do that but then I might still get the bad batch!

I am primarily ZigBee. I only have one ZWave device. IKEA Tradfri devices are throughout my system, Bulbs &, Outlets & Repeaters. They have worked very well for me and this E26 colour bulb is my first failure.