There are other options for dashboards, if you don't want to use what HE comes with. Here is one: [RELEASE] HD+ - Android Dashboard
There are several others as well.
Many users don't use dashboards (personally I do), so I am not sure how high it is on the priority list. I do think they are probably going to redo it at some point. But I also believe it will be hard for HE to keep people happy with the changes. So many users of HE like the technical nature of HE, and with something like dashboards, many users like the ability to modify the CSS to change tile appearance to their desire.
One could also say this: "That is great!, These are the type of things, that allow knowledgable users to have extensive modification capabilities, to create things how they want"
I guess, it all comes down to the target market HE is aiming for. Personally, I think it would be crazy for HE to make the product "quick and easy to configure". Doing this always has trade-offs. If you go down this path, you are competing with Google and Amazon and you will lose. So why even try.
Think about it another way, if it was Google or Amazon who released the home automation hub that is Hubitat Elevation it would have been a huge failure. People who buy tech products branded by these companies expect "quick and easy to configure". Google and Amazon products are brain-dead easy to use, thier customers expect this. I believe HE is aimed at a different market, nowhere near as big, but still large.