I spent HOURS moving over from SmartThings. I ordered my Hubitat directly from them on November 30th. After 2 weeks of literally 0 movement out of phoenix, they sent me another one via UPS (first was USPS)...so first impression was concern, but great customer support.
Got my hub Thursday, and dedicated all day Friday, all morning today (Saturday), and part of the afternoon, to moving my things over, one by one. Removing, then adding. I don't know how many things I have, but it's a FREAKING LOT. I'd say over 40, maybe even over 50. I have wired outlets, wired switches, plugs, dimmers, routines, modes, scenes...I was SO PROUD OF MYSELF for not asking a single question and getting every last thing figured out to the point of being functional and happy and relieved. I had a couple of things that were perplexing me and had plans to "step away" this afternoon and revisit it tonight or tomorrow morning. I added one last plug, and got all excited to run over to the computer to add that one to my dashboard to give it a quick test (making sure it was in fact reporting status, etc.). And the computer kept "searching". And eventually said "offline" for the browser. So I looked at the hub, which by the way, I hadn't moved or touched since the night before. And there was no light.
I unplugged it...and plugged it back in. No light. I used a different cord. No light. I used a different outlet. No light. I used a different ethernet cord. No light. I MOVED IT...no light.
My hub is DEAD, and I have absolutely no idea why, or what happened. There were no power surges or anything weird or odd. I ALMOST downloaded one of the backups from last night (automatic one)...but didn't. Now I have NO idea what is next. I have a dead hub...I have no idea if the last backup is "preserved", or how to apply it to a new hub should one every find it's way here. I've been forced to re-add devices BACK to SmartThings to limp along...but I do NOT want to rebuild everything at this point.
I swear I thought my first post here was going to be "Why did I wait so long". I'm really upset right now with the time and energy I have spent for the better part of 2 entire days. But I was SO excited at the functionality. Just trying to add devices back into SmartThings now feels clunky as heck because SmartThings doesn't confirm when something as been successfully excluded. You only get 15 seconds in which to do the exclusion, there is no timer, and based on my experience of removing from SmartThings and adding to Hubitat, 15 seconds is not NEARLY enough time for MOST of the exclusions. It takes multiple tries.
I'm exhausted physically from crawling under and behind things (bed, fireplace, dresser)...my knees don't like the floor aerobics associated with adding outlets into Hubitat (finicky because of the distance)...and emotionally I feel a little bit broken tonight. WHY...
And, I guess to keep in the nature of the intent of this forum...is there an easy answer to restoring a back up from another hub, to a new hub? I'll poke around once I close out my whine...but if somehow magically I can restore at least the Friday night backup, that puts me a tiny bit ahead of the game.
I also searched....and I didn't see a whole lot of people posting about my issue with this hub (Elevation).