I have a C7 that I have been using for years. I recently went to access it and cannot - it times out when I try accessing with my computer's browser, and the mobile app shows information I assume is outdated - it shows the original IP, but the hub shows as a different IP when I run arp. I have tried accessing by IP and specifying ports 8081 or 8080. Is there a hardware reset? I cannot get in to do a soft reset, or anything else requiring menu access.
You can always start by resetting the network settings on the hub. From Network Setup | Hubitat Documentation
Network Reset
If you are accidentally blocked from accessing your hub (e.g., due to a misconfigured static IP address) or want to revert hub network settings to default for any reason:
- Turn the hub over and locate the recessed round button just beneath the surface of the case (pictured below).
- Use the point of a pen (or other small, blunt object) to press and hold this button for at least 7 seconds.
- Release the button, and the LED on the front of the hub will blink. The hub will begin rebooting and the LED will turn blue after a few seconds. After a few minutes, the LED should return to green, at which point the hub has finished rebooting and should again be accessible.
Thank you! I have no idea where my manual went off to, and I would not have identified that button myself.
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So, all sorted and working again?
Done and dusted, many thanks!
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Set a DHCP reservation for your hub.
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