Never had this happen before in several months of use. The Z-wave devices went offline this morning around 9:33 am. Table was empty. Tried to Disable the radio and it froze that screen. Was able to click out but no longer able to Z-Wave details. Reboot did not work. Tried twice.
Finally found a help post suggesting full shutdown and disconnect. That worked, but what causes this? The only new thing was that I updated to 2.3.4.148 the day before. Is this a known thing? Should I revert firmware?
Sometime during the update the z-wave radio blanks. Not sure why but yes, power cycling fixes it. (Power cycling clears the radio, rebooting does not) Also make sure that your z-wave stack is up to date. If you have a firmware button at the top of your z-wave details page, please push it..
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Probably the radio either locked up or crashed. Power off allows it to restart. A regular reboot does not power off the radio.
Thank you all.
I have been having the same issue as of the last update 2.3.4.148. it's done it 4 times and only way to get it back is to power it down. I had installed a Zooz motion sensor, and I thought that was the issue I removed it waiting to see if all things go back to normal. C7 hub.
Just motion or a zooz 4-in-1? Those are notorious.
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Just motion but I have a 4 in 1 had a lots of issues the last update kind of fixed those and its been fine for 6 month. The new one I added ZSE18 I added two days ago and that's when it started. Kept crashing the z wave radio, unfortunately I really don't know if its is that or the last update.
I dont know taht the last update had any chances to the z-wave stack... are you on the most recent Z-wave firmware? It gets updated separately from platform updates.
I don't have an update button under Z-wave details I assume because I updated it long ago when I bought the C-7.
Is it the 700 or 500 4-in-1?
I have 3x ZSE40 (4-in-1), 1x ZSE40-700, 1x ZSE11 and 1x ZSE18.
They are all configured to minimize excessive reporting.
My Z-Wave works perfectly fine.
I do have them all paired with no security, mainly to get less latency.
I have on 4 in one it works fine, but when I added the 18 things got crazy I set it up with no security. Not sure if that is the issue or not right now I removed the 18 and things so far have been ok. I will have to see in a day or so if that is indeed the case.
Forgive me if you've already answered this question but did you check for ghosts?
The updates are within the last 6 months or so if memory recalls.
Just checked. No ghosts.
Can you post your z-wave details page in it's entirety?
Hmm.. Both your leviton xmas tree switches are offline (no routes) are they battery or mains based?
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Yeah there not in use I suppose I should leave them plugged in
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Yes, that will fark up your mesh if you unplug them, especially since they're repeating devices.
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Actually it wont, at least not on a C7, I test and then disconnect devices all the time. I leave them paired in case I need to plug them in again later or they get permanent homes.
It might mess you up for a day but the other devices will eventually drop it form the neighbors table and stop trying to route through it.
