I have the HE-C8 which has been treating me well since standing it up.
This is so weird. I have the Lutron Smart Hub Pro, which has worked fine for a few weeks. I recently installed the Ring Hubitat integration yesterday. Overnight, it seems the hub has been unable to run its rule engine to control my Lutron Lights like usual.
I have turned off polling on the Ring Integration and removed all unused apps and old devices. Even without polling on the Ring integration, I believe the WebSockets still allow for almost real-time feedback on the contact sensors.
When I try to use one of my dimmers from the HE-C8 and turn on and off the device. I get this in the logs:
I have this configured in dashboards as well and they are unresponsive when trying to control all my lights at once. Interestingly enough after rebooting both the Hubitat and Lutron Pro switch, I can control my lights like normal from the Lutron App. So there is something disrupting the connection from the Lutron Switch to the Hub. I am confident this isn't a network issue since they're on the same multi-gig core switch/vlan.
I wish there was a way to troubleshoot the hub a little more and dive into what Telnet is crashing on. Here is a screenshot of the device stats page:
In the Lutron phone app make sure Telnet is turned on.
Make sure the Lutron bridge has a non-changing IP address and that address is correct in the Hubitat Telnet device. Best way is through a DHCP reservation on your router
Go into the Hubitat Lutron Integrator app and just press 'Done'
In the Hubitat Telnet device turn on debug logging and post new pictures if you still have errors.
I used to have the Ring integration install alongside the Lutron integration and it never casused an issue, so I doubt that's the cause.
This is a long shot, and hasn't been an issue in quite some time, but I would still try it. Open your Smart Bridge Pro child app in the Lutron Integration and don't do anything other than click the Done button. See if you can now control your lights.
Look at the integration in hubitat and note the ip address..Now look at the ip of the Lutron bridge? Do they match? It's possible the bridge got a new ip. If so simply do a reservation in your router for the Lutron bridge. Reboot the Lutron bridge after
I figured the Ring integration is a red herring but didn't want to rule it out.
I have tried to just goto the Lutron Pro App, and just clicking done and repeating the steps, and no response.
I also tried enabling and disabling the Telnet Integration in the Lutron App for the Smart Switch hub and no dice there either.
I have verified that the IP is unchanging (I use pfsense+ in a physical netgate router device and confident that is acting correctly.), by logging into the same vlan and running a scan and can physically see the IP of the Lutron device matches the same IP in the hub. 98:f0:7b:c8:fc:7c
dev:54 2023-10-18 10:26:12.427 AM debug sendMsg:#output,24,1,0,1
dev:54 2023-10-18 10:26:11.008 AM warn telnet input stream closed
dev:54 2023-10-18 10:26:10.991 AM warn Telnet is restarting...
dev:54 2023-10-18 10:26:10.990 AM debug telnetStatus- error: receive error: Stream is closed
dev:54 2023-10-18 10:26:10.960 AM debug sendMsg:#output,24,1,0,1
dev:54 2023-10-18 10:25:47.131 AM warn description logging is: true
dev:54 2023-10-18 10:25:47.129 AM warn debug logging is: true
dev:54 2023-10-18 10:25:47.127 AM info updated...
dev:54 2023-10-18 10:25:00.181 AM info Telnet connection to Lutron interface established
dev:54 2023-10-18 10:25:00.114 AM info Lutron Telnet is still online
this line has been consistent throughout the morning dev:54 2023-10-18 10:26:10.990 AM debug telnetStatus- error: receive error: Stream is closed
I tried a restore first but when that didn't work I just removed it and started over... it was at that point that I had nothing to lose and the time of being gentle was over heh... I'll try to keep tabs on it and see if it creeps up again
yeah, this backup was from the morning of the day before yesterday, Before I installed the ring integration and removed all of my non-ring Z-wave devices. Yesterday I removed and excluded a bunch of Aeotec Window Sensors Pro 7 (13 of them) and Leviton Z-wave outlet repeaters (10 of them) because I had too many issues with them. The updates from various sensors didn't make it to Hubitat, which caused HE to think they were stuck in a state even though the sensor is clearly detecting motion and sending a packet.
When the restore was completed, all the removed devices were added back in the HE device db, which I ended up having to remove again.
For some reason, the ring contact sensors are much more reliable and almost real-time when using rule engine with lutron, the ring mesh is using two range extenders in a 1700 sqft house.
It's possible I was experiencing a mesh storm with my third-party Z-wave devices but I'm not sure. I'll try in another life if the ring devices stop being dependable
an no dice firewall logs are quiet wrt to hub->lutron pro connections
