This is something that can happen with some Z-Wave firmware updates and is noted in the docs for that reason:
https://docs2.hubitat.com/en/apps/device-firmware-updater
It is more common with some vendors than others (Zooz being one of the more common). If the command classes change, it will likely need re-inclusion, with that being the reason why; in other cases, some have surmised that the device just lost lifeline association, which includes the hub in status updates from the device. With some drivers, a "Configure" might fox that, or there are dedicated drivers that can restore this and might help if it's the only issue. Here is one such driver: [RELEASE] Z-Wave Universal Device Scanner
