I just migrated from a C-7 to a C-8 hub.
The Z wave network is fine, but the zigbee part is not working. I had two devices, plus a new one I was going to add. In my troubleshooting, I tried the following:
- I rebooted the radio.
- I reset the zigbee network ( nothing happened and my old devices still appeared).
- I manually removed the devices and reset them and tried to add the devices back, they would get stuck in the initializing state. (Third Reality Smart Button)
- I tried to add a new device (one that had never previously been on the network), it also gets stuck in the initializing state. (also Third Reality Smart Button)
- Tried rebooting hub, and adding device, same issue.
- Tried legacy pairing method, it also finds the device but gets stuck in the initializing stage. (Both old, reset button and new never installed button).
I am wondering what to do next, as I canβt find anything in your documentation or on the forum.