I have submitted a hub protect warranty, and haven't heard anything back from hubitat. I've been a hub protect member for 4 years, since the beta. I submitted everything via the warranty page, and again no response. support@hubitat.com is an unmonitored account now.
Is hubitat going downhill and I need to start considering switching to home assistant now? I seriously don't understand what is going on and why I can't get the support I used to get from hubitat.
I will check on your case to see where it is in the queue, but if you'd like, you can share more details here, so that others can further assist while we are investigating your warranty case.
