Hub Firmware update stuck

Hub is stocked on checking for update, Currently running version: 2.3.4.129,
I tried to reboot the hub several times but still the same,
Run a network test with the following results:

PING 1.1.1.1 (1.1.1.1) 1250(1278) bytes of data.
1258 bytes from 1.1.1.1: icmp_seq=1 ttl=54 time=6.01 ms
1258 bytes from 1.1.1.1: icmp_seq=2 ttl=54 time=6.44 ms
1258 bytes from 1.1.1.1: icmp_seq=3 ttl=54 time=5.92 ms

--- 1.1.1.1 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 5.924/6.126/6.443/0.226 ms

PING 192.168.70.1 (192.168.70.1) 1250(1278) bytes of data.
1258 bytes from 192.168.70.1: icmp_seq=1 ttl=64 time=1.14 ms
1258 bytes from 192.168.70.1: icmp_seq=2 ttl=64 time=1.14 ms
1258 bytes from 192.168.70.1: icmp_seq=3 ttl=64 time=1.09 ms

--- 192.168.70.1 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 1.091/1.124/1.142/0.023 ms

traceroute to 1.1.1.1 (1.1.1.1), 30 hops max, 38 byte packets
1 192.168.70.1 (192.168.70.1) 0.848 ms 0.807 ms 0.666 ms
2 * * *
3 10.100.128.13 (10.100.128.13) 4.573 ms 4.587 ms 10.142.57.161 (10.142.57.161) 4.909 ms
4 10.100.35.78 (10.100.35.78) 4.202 ms 10.100.34.78 (10.100.34.78) 5.218 ms 4.878 ms
5 10.100.129.18 (10.100.129.18) 5.527 ms 10.100.128.14 (10.100.128.14) 5.447 ms 10.142.57.162 (10.142.57.162) 6.421 ms
6 10.152.176.150 (10.152.176.150) 6.427 ms 10.152.176.21 (10.152.176.21) 7.145 ms 10.152.176.129 (10.152.176.129) 5.512 ms
7 10.152.176.222 (10.152.176.222) 6.288 ms 10.152.176.193 (10.152.176.193) 5.651 ms 5.971 ms
8 10.175.22.102 (10.175.22.102) 5.789 ms 6.706 ms 5.498 ms
9 87.201.45.17 (87.201.45.17) 5.979 ms 6.024 ms 5.976 ms
10 87.201.45.20 (87.201.45.20) 7.022 ms 7.028 ms 6.676 ms
11 1.1.1.1 (1.1.1.1) 5.519 ms 5.359 ms 5.546 ms

--2023-01-31 20:24:53-- http://speedtest.wdc01.softlayer.com/downloads/test.zip
Resolving speedtest.wdc01.softlayer.com... failed: Temporary failure in name resolution.
wget: unable to resolve host address 'speedtest.wdc01.softlayer.com'

Could it be that you have a dns issue? Ip addresses seem to resolve, named urls do not seem to resolve.

5 Likes

DNS on your hub is not working.

If you have configured a static IP on your hub, double check your DNS settings, or just revert it back to DHCP (recommended). You can reserve an IP at the router level instead of setting a static IP on the hub itself (never do both).

6 Likes

Thank you, although I never set the static IP on the hub, it’s always on my router, but pressing on revert to DHCP fixed it.

1 Like

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