I accidentally wanted to add my wife to min to receive notifications but now the hub is under her name don’t know how it happened but I want to change it
yourhubip>>settings>>Hub Details.
Click "log into my account"
I followed your direction but it the Sign in ID I believe it keeps picking it up from the hub I deleted the apps and saved passwords reinstalled them. It keeps pickin her name up in the apps. I can sign in the hub Myaccount but not the apps.
Which apps?
Hubitat apps the old one & new one I just deleted them from my phone & ipad & saved passwords.if I go into device management I see my wife’s name there as ID. If I send forgot ID it comes with here name I don’t know how it I cahnged.
I think I accident let deleted the post
The Apps were from hubitat the old app & the new one from Apple Store. I can get into them with my wife name.
When I followed your directions I saw her name and my email address but when you edit it only email address. I believe this where I thought it was in notification because did change it to her email add.she kept getting emails from hubitat about ID and password changes. I was able to change the email but not ID as it dosnt highlight- I hope you understand I was trying to through support but I kept getting if there is acount probleb enter but no significant instructions
That's why I tagged @bobbyD
If you’re still experiencing issues with your account, please create a support case by visiting the page below. Our support team will be happy to assist you further:
To help us resolve your request as quickly as possible, be sure to include your hub details—such as the MAC address or hub ID—when submitting the case.
